Sales

Customer Relationship Manager

Jakarta   |   Full Time

About Ralali.com

Our platform focuses on giving a wide range of digital solutions for Indonesia’s UMKM/MSME. We offer various services to UMKM business owners so they can have access to a sustainable and reliable supply chain, financial improvement, and other various strategies to Sourcing, Scale Up, and Sustain their business.

Job Responsibilities:

  • Customer Relation will help us to maintain relationships with existing Seller and Buyer also engage with prospective Seller and Buyer
  • Discover needs and concerns, demonstrate which of our platforms or programs can best meet those needs
  • Ensure a smooth onboarding process
  • Create programs to increase Seller and Buyer engagement
  • Working together closely with Merchandising to Marketing to ensure Product Ralali is active and ready to launch

Job Requirements :

  • Bachelor’s degree with 5 years working experience in sales, management, key account management, business development
  • Able to multitask, prioritize, and manage time efficiently
  • Able to analyze data and sales statistics and translate results into better solutions
  • Goal-oriented, organized team player
  • Encouraging to team and staff; able to mentor and lead
  • Self-motivated and self-directed


Job Code: RX

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