Technology

UX Researcher

Jakarta   |   Full Time

About Ralali.com

Our platform focuses on giving a wide range of digital solutions for Indonesia’s UMKM/MSME. We offer various services to UMKM business owners so they can have access to a sustainable and reliable supply chain, financial improvement, and other various strategies to Sourcing, Scale Up and Sustain their business. 

Job Responsibilities:

  • Manage and conduct user research and concept development
  • Research buyer personas and investigate buyer behavior
  • Lead the users throughout the process of proposing, wireframing, and implementing UX improvements
  • Work closely with marketing and product management teams to identify research topics
  • Work with design, product management, content strategy, engineering, and marketing
  • Participate in recruitment activities for user research 
  • Plan and implement the overall user research strategy and methods

Job Requirements:

  • Bachelor Degree in Information system, psychology with minimum of 1 year experience
  • Experience with conducting user/qualitative/field research
  • Critical thinker and problem-solving skills
  • Great interpersonal and communication skills

Job Code: RR

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