We are looking for Customer Experience that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflict from customer complaints to ensure customer satisfaction.

Job Responsibilities:

Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies

Job Requirements:

Min 1 year experience in the related field
Strong communication and interpersonal skills. Proven experience building strong internal and external relationships
Ability to multi-task and display effective time management skills
Highly self-motivated, energetic, positive and helpful
Ability to work toward achieving set targets
Willing to be placed at Jakarta Barat

Job Code: RR

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